Appointments

Appointment Booking

Unfortunately we have made the decision to suspend appointment booking at the reception desk and we have had to restrict all of our face to face appointments. This is to minimise the risk of Coronavirus spread to our staff and patients. Instead we are running a daily triage system that all clinicians within the practice will be reviewing and contacting patients where appropriate.

WE ARE NOT ABLE TO ACCEPT ANY WALK IN PATIENTS NOW OR IN THE FUTURE AS THERE MAY BE TIMES WHEN THERE IS NO GP ON SITE.

We ask that all patients call 0116 237 5089 to request a telephone triage appointment, this will be subject to availability on the day. You will be asked some screening questions and the reason for your call. You will then be triaged by a Clinician who may deal with your request over the phone or possibly decide to see you face to face.

Due to the increased demand for appointments our phonelines will be extremely busy and it may take you some time to get through to the reception team, we apologise in advance for any inconvenience this may cause you.

appointment_1The practice aims to offer appointments on the same day for patients calling before 10:00. Appointments can also be booked in advance.

Appointments are for one person only and for one medical condition. If you feel you may need longer please inform reception at the time of booking.

Online Booking

You can also book appointments using our online facility.  Ask at reception for more details and/or a username and password for this facility.

These have been temporarily suspended until further notice.

Cancellations

If you cannot make your appointment for any reason please give us as much notice as possible in order for the slot to be given to someone else. Frequent failure to attend appointments will result in removal from the practice list.

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