When We Are Closed
Dealing With An Emergency
Call 999 in an emergency.
A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.
For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute an emergency.
In a medical emergency you can access urgent paramedical help by calling 999 (or 911)
Out of Hours:
- Call NHS 111
- Visit Loughborough Urgent Care (Urgent Care Centre, Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY)
- Extended access appointments at Roseberry Medical Cente, these need to be booked in hours
About NHS 111
NHS 111 is a new NHS telephone number to call when you need medical help fast, but if it is a life threatening emergency, you should call 999. NHS 111 is replacing the NHS Direct 0845 46 47 service.
Calling NHS 111 will get you through to a team of trained advisers, who are supported by experienced nurses/paramedics. They will ask you questions to assess your symptoms and give you the health care advice you need or direct you to a local service that can help you best.
The NHS 111 service is available 24 hours a day, 365 days a year.